PRIVACY POLICY & COOKIE POLICY

Last updated: 30 July 2025

This Privacy Policy explains how Paint & Pinot LTD ("we", "our", or "us") collects, uses, and protects your personal data when you use our website www.paintandpinotsouth.com and book events with us.

1. Who We Are

Paint & Pinot LTD
Registered in England & Wales
Company number: 15511779
Registered office: 42 Grove Rd, PO6 1PT
Contact: paige@paintandpinotsouth.com

2. What Data We Collect

Name
Email address
Phone number
Billing and payment details (handled via third-party processor)
Booking details (event selected, dates, quantity)
IP address and browser data (via cookies and analytics)

3. How We Use Your Data

We use your data to:

Process bookings and payments
Communicate event details and updates
Improve website performance and customer experience
Comply with legal obligations

4. Lawful Basis for Processing

We process your data under the following lawful bases:

Contract: to fulfil your event booking
Consent: for marketing (only where you've opted in)
Legitimate interests: to improve our services

5. Sharing Your Data

We do not sell your data. We share it only with:

Payment processors (e.g. Stripe, Square)
Web analytics services (e.g. Google Analytics)
Email service providers (for booking confirmations)

6. Data Retention

We retain data only as long as necessary to:

Provide services
Comply with tax and accounting rules
Resolve disputes

7. Your Rights

Under UK GDPR, you have the right to:

Access your data
Correct inaccuracies
Request deletion
Object to processing
Lodge a complaint with the ICO (Information Commissioner’s Office)

8. Cookies

We use cookies for functionality and analytics.
Please see our [Cookie Policy] for more details.

🍪 Cookie Policy & Consent Notice

We use cookies to improve your browsing experience and understand how visitors interact with our website.

What Are Cookies?

Cookies are small text files stored on your device to collect standard internet log and visitor behaviour information.

Types of Cookies We Use:

Essential cookies: necessary for booking functionality
Analytics cookies: help us understand site usage via Google Analytics
Marketing cookies: none at this time

You can manage cookies via your browser settings or decline non-essential cookies via the cookie banner when you first visit the site.